Refund eligibility depends on the confirmed booking terms, deposit stage, weather conditions and operator policy.

Refund basis

Refunds are handled according to the written agreement between guest and operator. Deposit timing, cancellation reason, route changes and services already prepared can affect eligibility.

Non-refundable costs

Custom decoration, catering, special equipment, marina reservations or third-party extras may be non-refundable once confirmed.

Disputes

Written messages, payment records and confirmed terms should be kept to help resolve refund questions.

Need clarification?

Bei Fragen zu Ihrer konkreten Buchung wenden Sie sich bitte vor der Zahlung an Turkeyachts, damit die Bedingungen für Ihre gewählte Yacht und Ihr Datum geprüft werden können.

Contact Turkeyachts

Turkeyachts ist eine Premium-Yachtcharter-Plattform, betrieben von Stargotourism, LLC.